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How to Fix: VPNFilter Router Malware (And Test if Vulnerable)

Infopackets Reader Gord F. writes: " Dear Dennis, I have heard from the media and some friends that I should reboot my router due to Russian malware that is infecting routers. I have done some research...

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Scammed by Live PC Expert? Here's What to Do

Infopackets Reader Elliot D. writes: " Dear Dennis, I'm reaching out to you because I've been scammed by Live PC Experts (livepcexpert.com). Back in February this year an error message appeared,...

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Explained: If I Reset Windows 10 will it Remove Malware?

Infopackets Reader Abdul M. writes: " Dear Dennis, A few weeks ago my computer gave me a warning message that I was infected with virus and that I needed to call 1 800 208 0798 to fix the problem. The...

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Scammed by Smart PC Experts? Here's What to Do

Infopackets Reader Bill H. writes: " Dear Dennis, I was on Amazon.com and suddenly a warning message appeared, stating that my PC was infected with a virus and to call 1-866-666-1917 to fix the...

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Scammed by Quick PC Experts? Here's What to Do

Infopackets Reader Jeanie G. writes: " Dear Dennis, I believe I have been scammed by Quick PC Experts ( quickpcexpert.com ). I was using my web browser and suddenly a virus warning appeared on my...

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How to Fix: Seagate NAS Reset Admin Password

Infopackets Reader Steve T. writes: " Dear Dennis, I own a Seagate 4 Bay NAS (network attached storage) and I forgot my admin password. The admin user allows me to create and delete network shares,...

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Scammed by Fake Norton Antivirus, Lifelock? Here's What to Do

Infopackets Reader Daniel B. writes: " Dear Dennis, I wanted to pass along this message to let your readers know of a new and incredibly convincing fake Norton email renewal scam involving Norton...

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Scammed by PayPal Technical Support? Here's What to Do

Infopackets Reader Kathleen S. writes: " Dear Dennis, I really need your help! I have been scammed by fake PayPal technical support . Here's how it happened: beginning some time in March, 2019, I...

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Microsoft Warns of COVID-19 Email Malware Scam

Microsoft and Sophos have warned users to watch out for emails which claim to offer statistics about the COVID-19 pandemic. They actually harbor a combination of malware and legitimate tools that could...

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Windows 8.1 Users Must Install Emergency Patch

Windows 8.1 users should make sure to install an emergency patch just released by Microsoft. The company rates the risk as critical based more on the potential consequences than the risk of...

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